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Android Central
Android Central
Technology
Nickolas Diaz

Samsung gets AT&T agents to handle Galaxy device walk-in repair calls

Samsung ATT United States
Samsung logo.

What you need to know

  • After Unpacked, Samsung detailed how it plans to improve its customer Care service by partnering with AT&T's Call Center agents.
  • AT&T customers can rely on its Call Center to find information and schedule (in-warranty) walk-in repair services for a Galaxy phone.
  • Additionally, Samsung's experts can benefit from a new AI feature, which will deliver all the information about a user's call and provide accurate help.
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