Salesforce (NYSE:CRM) stock has significantly underperformed the broader tech market this year, plummeting nearly 22% while the S&P 500 Information Technology Sector Index has gained 9%.
This stark contrast arises as the cloud-based CRM leader, which primarily generates revenue from subscriptions and support, faces heightened competition from rivals like Microsoft (NASDAQ:MSFT) and Oracle (NYSE:ORCL).
