Sainsbury's is changing the way you can earn Nectar points through its credit cards - and customers are not happy about it.
Shoppers who use a Sainsbury’s Bank credit card to earn their points have just one week before their earnings will be halved.
From November 1, customers will only get one Nectar point for every £2 spent on their Sainsbury's credit card.
This is compared with the current scheme, which earns you two points for every £1 spent.
It will apply to all Sainsbury's Bank credit card holders when shopping at any Sainsbury's, Argos or Habitat.
Customers will still get one point for each full £5 spent everywhere else.
This includes Argos eBay stores, Argos Clearance stores, Argos For Business, Argos Spares, Argos Financial Services, Sainsbury’s Bank, Sainsbury’s Energy, Sainsbury’s Cafes, Sainsbury’s e-Gift Cards and any other Sainsbury’s services.
The supermarket announced in September that it would be emailing or writing to customers to notify them of the change.
Sainsbury's Bank has around 1.8million active credit card customers. Shoppers have taken to Twitter to voice their outrage at the change.
One user said: “As a long time Sainsburys shopper I was shocked to get a letter that your credit card will be reducing the amount of @nectar points and to spend more for less rewards.
"The point of your card is to reward loyalty to your brand, not make customers turn disloyal.”
They continued: “Rather than the 2 Nectar points for every £1 spent at Sainsbury’s and other Nectar retailers, it’s the other way round - 1 point for every £2 spent.
"And there’s likely to be higher interest rates on the card too. Find another supermarket retailer to spend with regularly, I’d say.”
Another user said: “Why have you reduced the points per pound on your credit card? Now is when we need all the help we can get?”
One user added: “More cost pressures: @sainsburys just emailed this morning to say my Nectar credit card points are going from 2 for every £1 spent to 1 for every full £2!
"Previously £9 was worth 18 points, now worth 4!! Recommendations for a new points card?”
A Sainsbury’s spokesperson said: “With costs going up, we are working hard to keep prices low.
“We regularly review our offers to ensure we are making the biggest difference to the most customers and we have written to customers to explain that our Sainsbury’s Bank Credit Card points promotion is changing, for new and existing customers.
“While we understand this offer is popular with card holders, we are certain that all customers will continue to find great value and to save money with Sainsbury’s through our low priced food, competitive financial services and affordable Argos and Habitat brands.”
