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The Independent UK
The Independent UK
Ted Hennessey

Sainsbury’s shopper felt like a ‘criminal’ after facial recognition error

A data strategist has described feeling like a “criminal” after Sainsbury’s staff mistakenly identified him as an offender using facial recognition software, leading to his removal from a store.

Warren Rajah, 42, from Elephant and Castle, south London, was shopping in his local branch on 27 January when he was approached by employees, asked to leave, and had his purchases confiscated.

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