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The Guardian - UK
The Guardian - UK
Business
Geneva Abdul

Sainsbury’s and Tesco resolve technical issues that disrupted deliveries

Sainsbury
Sainsbury’s delivery van
Sainsbury’s apologised to customers affected. Photograph: Geoff Smith/Alamy

Sainsbury’s has resolved technical issues that led to the cancellation of online grocery deliveries and card payments in stores on Saturday.

The supermarket chain was unable to fulfil the “vast majority” of its online orders after an overnight software update led to problems that affected some stores, grocery online services and its ability to contact customers.

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