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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

Sainsbury’s Bank: it feels like loyalty isn’t on the cards

A general view of a Sainsbury's Nectar loyalty card
Try making one purchase with a Sainsbury’s Nectar loyalty card, and one without. Photograph: Rui Vieira/PA Archive/Press Association Ima

While I was obtaining a home insurance quotation of £183 from Sainsbury’s Bank, my husband reminded me that we have a Nectar card, so I went back to the online form and added its number.

I was very surprised to see that the price rose as a result – to £194. When I deleted the card from the order, the price reverted to £183.

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