A gift shop in West Bridgford has closed after 29 years in business, citing changes in consumer shopping habits and spiralling operational costs. It's been a difficult time for retail following two years of Covid restrictions, supply issues and now a cost of living crisis which has resulted in a slow in consumer spending and higher bills including energy costs.
Connaught House, on the corner of Central Avenue and Albert House, was a popular spot for gift buying but bosses confirmed the closure in a notice on the door. The owners expressed their sadness at having to make the 'difficult decision' to close and said they would 'miss our customers.'
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They wrote: "After 29 years of serving West Bridgford, we have made the difficult decision to close down with immediate effect. All of us at Connaught House will miss our customers, and we thank you most sincerely for your loyal custom."
'‘We are sorry we won’t be able to say goodbye to you all personally. Changes to shopping habits and increasing costs to operate have resulted in this decision.'
They added: "No doubt another business will take over this location held by us over the last 29 years, and by Mr and Mrs Dann for the 30 years prior to us. Whoever that is we wish them success and hope they offer something new on Central Avenue."
"Thank you again and goodbye."
Customers reacted with sadness to the news as it was shared on a West Bridgford Facebook group.
One person wrote: "That’s such sad news. I have such lovely memories of shopping at Connaught House. I’ve only just put away our lovely Heartwood Creek Santa that I bought for my daughter’s first Christmas 21 years ago. He’ll always be our most special Christmas decoration. All the very best for the future."
Another commented: "What a sad year this is becoming in WB, such a lot of businesses closing. Best wishes to all at Connaught House, you will definitely be missed!!!"
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