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Wales Online
Wales Online
National
Dominic Picksley

Ryanair trolled passenger who complained about window seat

A woman paid Ryanair extra for a window seat only to end up in an emergency exit without a view – and was trolled by the airline when she complained on Twitter.

Marta Kelly, 38, paid around $15 extra for a window seat on the flight from Warsaw to Malta for a short holiday with her husband after a business trip. But she was left giggling when she saw what she got for her money – a seat near the emergency exit, which features a tiny window.

It was barely big enough to look through – and she couldn't see out of it from her seat, during the flight on September 10. She jokingly complained to Ryanair about it on Twitter, sending a photo of the 'window' with the message: “I paid for the window seat.”

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