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Nottingham Post
Nottingham Post
World
Lee Trewhela & Joshua Hartley

Ryanair stops mum boarding flight due to passport rule change leaving holiday ruined

A mum has warned families flying abroad this summer after a rule change meant she could not board a Ryanair flight with her in-date passport. Meg Gordon alleged she and her family were taken out of Cornwall Airport Newquay "like criminals" during the incident and complained about their treatment by airport staff.

As reported by CornwallLive, Meg, her husband Andy and their 16-year-old twins Jasmine and Dylan arrived at the airport on Saturday night (July 23) to catch a Ryanair flight to Portugal, where they were going to stay with Meg's brother for their first family holiday since Covid. "We checked the bags in, had the passports checked and scanned - no problem, went through security and sat in the departure lounge and watched it fill up with other eager, excited passengers," Mrs Gordon said.

"Brilliant, the time had come to board the plane. Andy, Jas and Dylan were in front of me, but when a member of the ground staff checked my passport she told me it’s out of date. I replied, ‘sorry I think you are mistaken it’s valid until April 2023’. ‘No it’s not’ - the ten years run from the issue date, in my case July 8, 2012.

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