One family experienced a terrible start to their holidays recently after Ryanair refused to allow one member to board a flight to Spain.
Lisa and Neil Schoneville, along with their children Zak (15) and Lily (13) were due to fly to Tenerife on Monday, May 2.
The family were travelling from Glasgow Airport and arrived at 4am ahead of the 6.10am flight.
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However, they got the terrible news when boarding the flight that they would not in fact be jetting away that day.
This is because Ryanair said that Zak's passport had expired - even though it still had five months left.
The reason for this is attributed to complex rules introduced as a result of Brexit in the UK.
Zak's was issued in March 2017 and has an expiry date of 31 October 2022, as the Mirror UK reports.
It meets the current European Union requirements of being less than 10 years old and having at least three months' validity on the passenger's return date.
The passport is legal for travel in Spain and all other EU nations up to 31 July this year.
Despite this, Ryanair told Zak it had already expired.
His mother Lisa told The Independent : "He explained this was due to Brexit and that passports were only valid for five or 10 years from the date of issue.
“We didn't want to cause a scene at the check in desk so we left and sat down to research this further.
“We couldn't find any information on this rule, and could only find the information stated about the 10-year passport rule."
This is the EU requirement that British passports are less than 10 years old on the day of travel to Europe.
All children's passports, which are valid for a maximum of five years and nine months, automatically meet this requirement.
Mrs Schoneville said: "We asked on numerous occasions for links to websites but were never provided with any physical evidence.
“They told us they had called 'Ryanair Immigration' and they advised them to refuse our travel.
"We asked them to call again in front of us so we could hear what they had to say. 'Ryanair Immigration' confirmed we were not allowed to travel."
Back home in Scotland, they called Ryanair again and were incorrectly told that Zak needed six months on his passport prior to travelling to the EU and three months on his passport for travelling back to the UK.
Speaking on passport validity, a statement said: "Ryanair complies with all European Commission travel regulations and passengers travelling between the EU and the UK after the end of the transition period must have a passport that is not valid for more than 10 years."
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