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Wales Online
Wales Online
National
Stephen Topping & Phil Norris

Ryanair passengers left 'panicking' and 'traumatised' after missed flight sees them stranded in Prague

Ryanair passengers were left stranded in Prague and faced costly bills after missing their flight back to the UK following airport security delays. While some managed to get a last-minute seat on an easyJet plane to Manchester Airport, others had to travel elsewhere or stay in the Czech Republic's capital city.

Customers said they were left miserable, traumatised and panicking and one married couple said it has put them off ever going abroad again. Ryanair said the issue was completely out of its control and Prague airport apologised and said it is investigating what happened.

The 'chaos' began after passengers hoping to board the 5.30pm flight last Friday (June 24) tried to get through security at Prague's Václav Havel Airport. Instead of security following check-in like at most airports, passengers told the Manchester Evening News they had to wait for their gate number to be confirmed first.

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