A Ryanair passenger dropped to her knees in tears at Sofia Airport after being denied boarding over an allegedly oversized bag—a scene that’s become disturbingly familiar in the airline’s long history of luggage-related confrontations, viral meltdowns, and consumer outrage.
The July 24 incident, caught on video by fellow passenger Nikolay Stefanov, showed the woman in visible distress as she struggled to fit her carry-on into a metal sizing rack. Though she eventually succeeded, ground staff insisted she pay an additional fee.
She refused.
