A Ryanair passenger was left furious after the airline lost her suitcase which contained vital medications for nine days.
Rachel Millard, 30, said the customer service team are still searching for her bag, after she travelled to Milan to enjoy a getaway with her boyfriend.
Flying to Italy on April 3, Rachel's bag had not turned up at the airports reclaim. Despite efforts to trace it, she was forced to go her entire five-day trip with just the items she had on her person.