Everyone has a favourite airline seat as a passenger, some opt for the aisle, others the middle seat, while a window seat is the perfect option for those wanting to keep up with all the take-off and landing action. One Ryanair passenger was stumped when they got to their seat of choice - but the airline's response has divided opinion.
The passenger had clearly wanted a window seat for their flight. Posting a picture on Twitter of their seat position next to an exit door with a porthole window, the passenger wrote: "Seriously @Ryanair I paid for the window seat."
Twitter users were quick to respond to the post. One person said: "I was a flight attendant for 48 years that’s a port hole. We used it to assure it’s clear to open the door in an emergency or for normal conditions. That’s ridiculous." Another said: "There’s no such thing as customer service anymore and it’s great." However, it was Ryanair's response to the post that created the biggest reaction among the Twitter community.
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The budget airline replied to the tweet with the same picture but this time slightly altered. The port hole window had been circled in red. Some people didn't find the response funny.
One person wrote: "Insulting a customer for likes, what kind of social media strategy is this." Another said: "Not funny. Not at all funny if you made a passenger pay extra for a window seat." Another wrote: "This is why I'd never fly with Ryanair again!"
However, others enjoyed the response, one person responded simply "Jajajajajaajjajaajajajajaj". Another said: "I should not be laughing this hard at this!".
A third person added it: "is technically correct, which is the best kind of correct". Someone else joined in with: "What makes me lol here the most is clearly the joke was lost on all people commenting except for @Ryanair that has hired a marketing genius that loves banter! Legends."
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