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The Guardian - UK
The Guardian - UK
Business
Anna Tims

Ryanair insists we failed to board a phantom flight

Manchester airport
The Ryanair aircraft was stranded at Manchester airport because of bad weather. Photograph: Andrii Shevchuk/Alamy

I was on a Ryanair flight from Bristol to Dublin that took off during Storm Amy in October last year. It was unable to land at Dublin after two abortive attempts and was diverted to Manchester, where we sat on the plane for six hours, with no complimentary refreshments, before being unceremoniously ejected at nearly midnight.

We were told Ryanair staff would organise taxis and hotels, but no crew disembarked with us, and the terminal was deserted.

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