A family blasted "complete chaos" after they said they were "trapped like caged animals" at Manchester Airport.
Over the weekend, the cold snap and snowfall meant runways were closed at the airport, causing delays to those hoping for some winter sunshine. Lisa Robinson was expecting to jet off on her Ryanair flight to Gran Canaria at 1.45pm on December 10, but says passengers were told they needed to wait for a defrosting machine.
But five hours later, the 47-year-old said passengers were told they would be flying out on the Sunday instead and their bags would be staying on board, the MEN reports. Lisa, who was travelling with husband John and son Jacob claimed passengers were offered one cup of water and no food while waiting for several hours.
