Ryanair CEO Michael O'Leary has demanded the resignation of the CEO of UK air traffic control following significant flight disruptions at London Gatwick and London Heathrow Airports. On Sunday, more than 45% of flights from these airports were delayed, with over 500 flights affected, as reported by FlightAware data. Gatwick alone experienced 57 cancellations, impacting operations for airlines like Ryanair.
The disruptions were attributed to a combination of adverse weather conditions in London and staff shortages within the air traffic control system. O'Leary specifically pointed fingers at Michael Rolfe, the CEO of NATS, the organization responsible for air traffic control services in the UK. O'Leary criticized NATS for its repeated failures, stating that airlines and passengers deserve better service.
This is not the first time O'Leary has called for Rolfe's resignation. Last summer, after air traffic controller shortages during a national holiday, O'Leary had also demanded a change in leadership at NATS. The ongoing issues have led to public scrutiny and calls for improved efficiency within the UK air traffic control system.
Despite the criticisms, London Gatwick Airport's CEO expressed confidence in NATS, stating that improvements were being made to enhance service levels. The airport remains committed to ensuring a seamless experience for airlines and passengers. A spokesperson for NATS acknowledged the disruptions on Sunday and highlighted ongoing efforts to address staff shortages inherited by the organization.
In response to O'Leary's remarks, NATS did not provide an immediate comment. The situation underscores the challenges faced by the aviation industry in maintaining operational efficiency amidst external factors and internal resource constraints.