Ryanair has been named as the worst short-haul airline for handling refunds during the coronavirus pandemic, according to a new survey.
The Dublin-headquartered carrier received a refund satisfaction score of just 47% in a survey by consumer group Which?
More than one in five respondents who booked a Ryanair flight that was either cancelled or they were unable to board due to the virus crisis said it took them more than a month to get a refund, the PA news agency said.
