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Fortune
Fortune
Brian Doubles

RTO mandates aren’t for everyone. Here’s what we did instead—and it’s working: Synchrony CEO

Brian Doubles, president and CEO of Synchrony. (Credit: courtesy of Synchrony)

In 2021, while the business world was largely working from home, I told my company’s employees that we were never going back to the old way of working. Everyone would have the option to work remotely, whether in full- or part-time roles—even when the pandemic ended.

Today, as many employers are calling their people back to the office, I’m sometimes asked if I’m having second thoughts. Nope. Moving to a hybrid work model was one of the best business decisions I’ve ever made.

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