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The Economic Times
The Economic Times
Anshika Jain

Rs 50 lakh personal accident claim denied over “misrepresentation”; insurer’s own investigator found it valid; here’s why nominee won

Commission ICICI Lombard Insurance Vivek Kumar Police Kurnool

A Rs 50 lakh insurance claim was rejected over alleged “misrepresentation”. But there was a problem: the insurer's own investigator had found the accident genuine and the claim payable.

The Kurnool Consumer Commission has now directed ICICI Lombard General Insurance Company to pay the full Rs 50 lakh claim, saying the insurer had failed to provide sufficient evidence to justify its rejection. The case highlights what policyholders should know when an insurer rejects a claim.

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