Strikes by postal workers around Black Friday and in the run-up to Christmas are to go ahead after their union rejected a pay offer that Royal Mail said was final.
Members of the Communication Workers Union (CWU) will strike for 48 hours on Thursday and Friday and on 30 November and 1 December, and will also carry out single days of action on 9, 11, 14, 15 and 23 December and on Christmas Eve.