Royal Mail has been fined £21 million by regulator Ofcom for missing its annual first and second class mail delivery targets, leading to millions of late letters across the UK.
This marks the third-largest fine ever imposed by the communications watchdog. Ofcom found that in the 2024-25 financial year, Royal Mail delivered 77% of first class and 92.5% of second class mail on time, falling short of its 93% and 98.5% targets.
