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The Guardian - AU
The Guardian - AU
National
Elias Visontay Transport and urban affairs reporter

Rogue taxi drivers ‘preying’ on Victorians as industry grapples with national crisis

A taxi
Common complaints about taxi drivers include refusing short trips or turning on meters – a legal requirement. Photograph: Darrian Traynor/Getty Images

Victorians overcharged or refused a meter in taxis have little recourse, Australia’s taxi giant says, as it joins a chorus of industry players calling for action to end the national crisis of cab drivers going rogue.

A patchwork of loosely regulated systems has existed between different states since various jurisdictions reconfigured laws to respond to the rise of ridesharing. But the company 13Cabs – with more than 8,000 cars nationally across its brands including Silver Service – has echoed concerns from the Victorian Taxi Association calling out that state’s laws as enabling the most rampant rise in illegal overcharging.

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