One of the biggest complaints Rivian heard from R1S and R1T owners was the lack of a volume knob (and other fixed controls). That’s not exclusively a Rivian issue, either; customers everywhere have been asking automakers to revert to physical controls after going touchscreen crazy the last few years.
But rather than taking the feedback in stride and simply giving customers exactly what they want in the new R2, Rivian tried to be a bit too cute with it.
