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The Hindu
The Hindu
National
The Hindu Bureau

Ride-hailing app directed to refund, pay compensation to passenger

A district consumer commission directed a popular ride-hailing app to refund ₹912, and pay a compensation of ₹2,000 for deficiency in service.

The District Consumer Disputes Redressal Commission - III, Hyderabad, was dealing with a complaint filed by Ajay Velpula, a resident of Bholakpur, against OLA cabs (opposite party).

The complainant stated that he booked a cab on January 19, 2021, for a 215-km trip from Bhoiguda to Chillapalli in Peddapally district. Due to an unforeseen circumstance, he had to disembark at Garrepalle after travelling a distance of 173 km, he stated.

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