
Imagine you’re driving through an unfamiliar neighborhood. You see a shadowy figure in the distance. Rolling up to the curb, you realize he’s your passenger. And he has a gun.
It’s a nightmare scenario for any app worker. I’ve driven for Uber in Chicago for six years, and these worries creep up all day. I worked long hours to keep our communities running during the pandemic, driving people to hospitals and making food deliveries. But COVID-19 brought another epidemic: alarming rates of carjackings and assaults against ride-hail drivers. Violence threatens our livelihoods and scares passengers.