Richard Arnold has committed to "strengthening the role of fans at the heart of the club" in his first message to shareholders as Manchester United chief executive.
The 51-year-old succeeded Ed Woodward as CEO on 1 February after the latter stepped down from the role following 16 years of service at Old Trafford.
Arnold, who has a background in accounting, joined United as group commercial director in 2007 and was promoted to group managing director six years later.