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Irish Mirror
Irish Mirror
National
Cathal Ryan

Revolut in warning to customers with new criminal text message scam doing the rounds

Online banking platform Revolut has issued a warning to its Irish customers today urging them to be cautious as criminals pretending to represent businesses are sending phishing links to trick people into sharing personal details.

The fintech company, with more than 2 million users in Ireland alone, has advised its customers that criminals may use a number of different reasons to persuade customers to tap a link or call a number, including links to update your address, advice to unfreeze your account and to opt out of an offer.

However, clicking links in scam texts and emails could take customers to a site or form that asks for personal information, which may then be used by criminals to steal your money.

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A Revolut spokesperson explained: “There are new scams popping up all the time. It’s important to be aware of how to spot suspicious online activity.

“Criminals pretending to represent businesses, including but not limited to utility providers, postal or delivery services and banks - are sending phishing links to trick consumers into sharing personal details.

“These text messages can appear genuine and often come from an existing business number. They can even appear within existing message threads."

Here is everything you need to know about keeping your account safe:

How to keep your money safe

To keep your money safe and sound, Revolut recommends:

  • If you receive a link via text message or email from a business, be wary. Don’t follow links sent from a business via text message or email unless you're expecting it for a specific reason
  • If you receive a message from any person or business, be on guard, particularly if the message includes a link or number.

What to do if your account is at risk

There are many things a Revolut customer can do if they believe that they may have made a fraudulent transfer, or if they suspect their account is at risk. If this is the case a customer should immediately end any type of communication with the suspected scammer and contact the financial institutions involved.

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