Returning unwanted gifts — what are your rights (and how to avoid hurting feelings)

Someone passing a red present to another.

Let’s face it: no one likes dealing with unwanted gift returns, especially right after Christmas when you’ve been used to slouching around in your PJs all day. 

Not only could it require spending your time off lining up at the return desk of a store in the middle of the post-Christmas sales, but it might also involve an awkward conversation with whoever gifted it to you.