A retired carer has told of her frustration as she battled to get a refund for her holiday booked two years ago.
Christine Roberts, of Newbiggin-by-the-Sea in Northumberland, was booked to go to Benidorm on Spain's Costa Blanca to celebrate a friend's 60th birthday in October 2020.
Christine, 65, was the lead booking of the party of seven of her fellow carers, and says she feels embarrassed and guilty that her friends are still waiting for their money nearly two years later.
