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The Economic Times
The Economic Times

Retail GCCs double AI hiring, but India has only 320 senior AI professionals

Retail India TeamLease Digital Bengaluru

India’s Retail and Consumer global capability centres (GCCs) more than doubled their AI workforce penetration between 2022 and 2025, but the sector has only 320 AI professionals with at least eight years of experience, according to TeamLease Digital. Bengaluru accounts for 54% of the country’s Retail GCC AI talent pool.

AI workforce penetration in Retail GCCs rose from 2.1% in 2022 to 4.8% in 2025. The figure is expected to reach 10.6% by 2028.

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