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The Independent UK
The Independent UK
National
Neil Lancefield

Response times for smart motorway breakdowns miss target

National Highways ORR
PA Archive

Drivers who break down on some smart motorway stretches are not being reached by traffic officers within a target response time, a regulator has warned.

The Office of Rail and Road (ORR) said National Highways missed its goal of attending to vehicles stopped in live lanes on motorways without a hard shoulder within an average of 10 minutes every month from July 2021 to May 2022.

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