Residents claim they are trapped in a "death house" where crickets wake them up at night.
Elderly tenants in a retirement home insist they have been treated with "utter disdain" by housing provider PA Housing with emails said to be unanswered even though they pay a service charge.
They claim they have had no heating and hot water this month and a leak in the communal lounge's ceiling which left hole still hasn't been repaired.
