Ashley Graham is unfairly seen as one of the more controversial characters in Resident Evil lore due to some clumsily tuned AI during her escort missions in the original Resident Evil 4. That was all fixed in Resident Evil 4 Remake when she became a much more fleshed out, supportive character.
Admittedly, the 2023 remake also makes Ashley a lot less prone to being captured and restarting your mission, which is nice, but stronger writing and a convincing performance from voice actor Genevieve Buechner help endear her even further. Point is, Ashley Graham doesn't deserve the hate, and she definitely didn't deserve to have her prologue scene from Resident Evil 4 Remake cut during development, but that's reportedly what happened. And now, you can play that prologue mission thanks to a newly released mod.
