The daughter of a resident at Dumbarton’s Castle View care home has hit out at the ‘heartbreaking’ condition she found her mother in had faced.
Sharon Calderwood contacted the Lennox after being appalled to find her beloved mum, Agnes McKenzie Ross, who has advanced dementia, left wearing soiled clothes, in pain and with little support or stimulation.
The Care Inspectorate say they are looking into the family’s concerns.