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The Independent UK

Amber Raiken

Report reveals which fast food drive-thrus have the shortest waits and best customer satisfaction

United States Taco Bell Arby ChickfilA Dutch Bros KFC Dunkin Donuts Popeyes Raising Cane Tim Horton

Customers have sounded off about their favorite drive-thrus in the U.S.

The 25th Annual Drive-Thru Study, conducted by Intouch Insight and QSR magazine, looked at 165 shops, part of 13 food brands, across the U.S. between June and July 2025. The 13 brands were divided into three categories: Classic, Chicken, and Beverage.

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