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Fortune
Fortune
Glen Luke Flanagan

Renters need to watch out for hidden junk fees

Shocked by bad news couple sitting on couch reading letter

A new lawsuit alleges that the nation’s biggest multi-family rental company scammed its customers out of hundreds of millions of dollars. The company allegedly advertised monthly rents that didn’t reflect additional fees since 2019, according to a lawsuit brought by the Federal Trade Commission and the State of Colorado against Greystar this month.

Greystar claims the FTC is misrepresenting the situation and that advertising a base rent amount is “a longstanding industrywide practice.” The company manages more than 800,000 rental units across the United States, including apartments, student housing, and senior communities, according to the lawsuit. 

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