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The National (Scotland)
The National (Scotland)
National
Xander Elliards

Rental giant blocks Scottish islanders' car hire as they are 'not UK residents'

A stock photo of a Europcar outlet. The firm has apologised after blocking a Shetlander's car hire, claiming they are not a UK resident (Image: N Chadwick on Geograph)

A CAR rental giant has apologised after telling a Scottish islander travelling with a young child that he could not hire a vehicle because they are “not resident in the United Kingdom”.

Europcar, a billion-pound firm which operates in 140 countries, had told a Shetland resident that they would not be allowed to rent a car in Glasgow as he was an “overseas customer” and had not brought his passport.

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