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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

Renault wants to charge £7,500 to fix my Zoe electric car

Charger failed to work in a Renault Zoe that was just six years old.
Charger failed to work in a Renault Zoe that was just six years old. Photograph: Iain Masterton/Alamy

We have a 2017 Renault Zoe electric car which we bought secondhand from a friend in 2020. We were initially very pleased with it. However, in July 2023, it stopped charging. It still drove fine, and there was nothing else wrong with it.

We live in north-west Scotland, and as none of the local garages will deal with EVs it had to go on a low-loader to the Renault dealership in Inverness.

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