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The Guardian - UK

Business

Miles Brignall

Renault sent me an £11,000 bill to repair my Zoe heater

A fault with a five-year-old Renault Zoe heater is costing £11,000. — A fault with a five-year-old Renault Zoe heater is costing £11,000. Photograph: Iain Masterton/Alamy

I read with interest your recent letter.

Unfortunately, I am having a very similar experience, but, in my case, Renault wants to charge us £9,121 to repair the heater on our Zoe, which we bought new for £30,000.

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