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Bangkok Post
Bangkok Post
Business

Regulator seeks AIS explanation for disruption of service

The National Broadcasting and Telecommunications Commission (NBTC) has summoned Advanced Info Service (AIS) to meet today to explain the downing of its mobile and fixed internet broadband services which lasted for a few hours yesterday morning and its planned compensation.

According to the telecom regulator, telecom licensees must provide continuity of their network connectivity and the operators must maintain quality of communication signals to ensure standardised level of telecom services and consumers' benefits.

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