Redress schemes for Post Office Horizon scandal have serious failings, MPs find

The MPs found offers for redress from the Horizon shortfall scheme, which is the largest of the three and administered by the Post Office, were routinely overturned and increased after an appeal. Photograph: Vuk Valcic/ZUMA Press Wire/REX/Shutterstock

The redress schemes for victims of the Post Office Horizon scandal have “serious structural failings”, a parliamentary committee has found.

Thousands of post office operators are still waiting for the compensation they are owed and face “unacceptable delays, inadequate offers, and administrative processes that ‘retraumatise’ those who have already been wronged”, a report by the business and trade committee said.