
Are you spending more and more time at work doing paperwork and filling in forms rather than the thing you were trained and hired for? Does this busy work often seem to resist rational purpose or questioning? Does it kill your productivity, initiative, motivation and, frankly, your self-worth and sanity?
If any of this sounds familiar, you are experiencing a classic dilemma of the 21st-century workplace. The unique and irreplaceable human qualities for which workers are increasingly hired tend to clash badly with the rules designed to reign in their worst excesses.