Under its RBI Ombudsman 2026 scheme, the Reserve Bank of India provides a cost-free, expeditious and non-adversarial alternate grievance redress mechanism for customer complaints related to regulated entities.
The RBI ombudsman 2026 scheme, which came into force on July 1, 2026, covers consumer complaints related to banks, certain NBFCs, non-bank prepaid payment instrument issuers, and credit information companies, etc.