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The Guardian - UK
The Guardian - UK
Technology
Zoe Williams

Racism, misogyny, lies: how did X become so full of hatred? And is it ethical to keep using it?

Illustration showing Donald Trump and Elon Musk enmeshed in an X logo.
‘Musk is a tech utopian with no attachment to democracy.’ Composite: Guardian Design; Getty Images/Reuters

I considered leaving Twitter as soon as Elon Musk acquired it in 2022, just not wanting to be part of a community that could be bought, least of all by a man like him – the obnoxious “long hours at a high intensity” bullying of his staff began immediately. But I’ve had some of the most interesting conversations of my life on there, both randomly, ambling about, and solicited, for stories: “Anyone got catastrophically lonely during Covid?”; “Anyone hooked up with their secondary school boy/girlfriend?” We used to call it the place where you told the truth to strangers (Facebook was where you lied to your friends), and that wide-openness was reciprocal and gorgeous.

It got more unpleasant after the blue-tick fiasco: identity verification became something you could buy, which destroyed the trust quotient. So I joined the rival platform Mastodon, but fast realised that I would never get 70,000 followers on there like I had on Twitter. It wasn’t that I wanted the attention per se, just that my gang wasn’t varied or noisy enough. There’s something eerie and a bit depressing about a social media feed that doesn’t refresh often enough, like walking into a shopping mall where half the shops have closed down and the rest are all selling the same thing.

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