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ABC News
ABC News
National
Lucia Stein, Rebecca Armitage and Lucy Sweeney

Queen Elizabeth II lost public favour and nearly toppled the monarchy in the week following Princess Diana's death

The Queen was publicly criticised for her lack of emotion in the days immediately following Diana's death. (Reuters: Paul Hackett)

The call that changed the monarchy forever came shortly after 1am at Balmoral Castle.

The Queen, her husband Philip and their heir, Prince Charles, were roused from their beds and informed of the news. 

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