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Tom’s Hardware
Tom’s Hardware
Technology
Anton Shilov

Qualcomm fires back at Intel's claims of high laptop return rates — the company says Snapdragon X PCs are within 'industry norm' for returns

Snapdragon X Elite.

Late on Friday, Qualcomm reacted to a claim by an interim Intel co-CEO that the return rates of Qualcomm Snapdragon X-based PCs were high as customers were unsatisfied with their systems due to software incompatibilities. Qualcomm (via CRN) denied the claim and said that return rates of Snapdragon X-powered computers are within industry norms, saying customers are happy with their PCs.

"Our device return rates are within industry norm," a Qualcomm representative said to CRN. "Our devices continue to have greater than 4+ stars across consumer reviews and our products have received numerous accolades across the industry."

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