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The Guardian - AU
The Guardian - AU
Business
Daisy Dumas

Qantas passengers’ personal details exposed as airline app logs users into wrong account

Qantas planes
In a privacy breach, Qantas customers’ personal details were able to be viewed by other users of the airline’s app. Photograph: Jessica Hromas/The Guardian

Potentially thousands of Qantas customers have had their personal details made public via the airline’s app, with some frequent flyers able to view strangers’ account details and possibly make changes to other users’ bookings.

Qantas said late Wednesday its app had been fixed and was stable, after two separate periods that day “where some customers were shown the flight and booking details of other frequent flyers”.

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