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The Guardian - AU
The Guardian - AU
National
Elias Visontay and Paul Karp

Qantas flight credits: Albanese says customers should get another flight or their money back

Qantas aircraft are seen on the tarmac at Melbourne International Airport in Melbourne.
Qantas faces claims it has ‘hoarded’ slots at some airports and handled pandemic flight credits badly. Photograph: Phil Noble/Reuters

The Australian government has defended its decision to block Qatar airways from almost doubling its flights to Australia, but has distanced itself from Qantas by insisting the national airline should compensate customers for pandemic flight credits.

On Tuesday the prime ministe Anthony Albanese, responded to consumer anger about $470m of unclaimed Qantas and Jetstar flight credits, and the assistant minister for competition, Andrew Leigh, called for the introduction of more low-cost carriers to bring prices down.

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