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The Guardian - AU
The Guardian - AU
Business
Elias Visontay Transport and urban affairs reporter

Qantas falls 12 places to 17th in list of world’s best airlines

Passengers have ranked Qantas lower following problems with mishandlled luggage, delays and cancellations.
Passengers have ranked Qantas lower following problems with mishandlled luggage, delays and cancellations. Photograph: Alexi Rosenfeld/JM/Getty Images for Qantas

Qantas has plummeted in the annual ranking of the world’s best airlines after a tumultuous year of poor performance, as Singapore Airlines was crowned the world’s best carrier.

The Flying Kangaroo’s drop from fifth to 17th in the World Airline Awards’ 2023 edition, announced at the Paris airshow, was one of the most significant fluctuations among global carriers.

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